STORE POLICIES
RETURN POLICY
While we are confident you'll adore your Kaylie Dawn goodies, we understand that sometimes, an item you buy online is just not what you expected.
To initiate a return, contact us within 14 days of receiving your order. You may simply reply to your order confirmation email or send a new message to info@kayliedawn.com. We will supply instructions on sending the item(s) back for a refund. Original shipping costs will not be refunded. A $6.00 return shipping label fee will also be deducted from your refund.
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Holiday Return Policy
Items purchased as gifts between November 1 and December 24 on any given year may be returned until January 15 of the following year.
If you are the purchaser, you may simply reply to your order confirmation email or send a new message to info@kayliedawn.com. We will supply instructions on sending the item(s) back for a refund per the details above.
If you are the recipient, email info@kayliedawn.com with the item(s) you would like to return and we will provide instructions on sending the item(s) back to Kaylie Dawn for merchandise credit only.
Refunds will be processed as soon as the products are received at our studio and deemed to be in sellable condition.
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Hair accessories and final sale items are not eligible for returns.
PRIVACY & SAFETY
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. See the list below for more information about what Personal Information we collect and why.
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Device information
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Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
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Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
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Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
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Disclosure for a business purpose: Shared with our processor and tax collecting service provider.
WHOLESALE INQUIRIES
Alternatively, you can request line sheets and receive personal assistance placing your first order. Please fill out the contact form below or email us with your store’s details. Please include physical address, contact information, years in business, and anything else we should know.
"Jewelry is like the perfect spice, it complements what's already there."
– Diane von Furstenberg
Kaylie Dawn is your destination for affordable gold jewelry, handmade gold jewelry, and classic gold ball bead bracelets. These stylish accessories are sold in high-end boutiques across the United States and in the UK. In addition to treating yourself, you'll find unique Mother's Day gifts, bridesmaids' gifts, and gifts for friends. Save 15% when you purchase three or more bracelets to complete your stackable bracelets. Our materials are sourced from reputable vendors and reflect a high standard of quality. We sell waterproof, hypoallergenic, and tarnish-resistant gold jewelry. Many of our styles are 14k gold filled, which is very long-lasting jewelry. At 75% pure gold, 18k gold plated jewelry will also last for many years if cared for properly. Our New England roots are reflected in our collection of bracelets and necklaces, from kitschy seashell and anchor charms to the natural color palette of the semiprecious stones. This is your shopping destination for pearl, agate, amazonite, druzy, jade, lapis lazuli, morganite, sunstone, tourmaline, spinel, apatite, and quartz gemstone jewelry.